Dimensions of Course Design and Delivery and Their Effect on Student Satisfaction/Perception in Online Learning
Dimensions of Course Design and Delivery and Their Effect on Student Satisfaction/Perception in Online Learning

Summary/Abstract: Online learning is a disruptive technology that has significantly transformed the educational landscape in a very short time. It is therefore of imminent importance to understand the major factors that determine the online learning experience. This paper analyzes student perceptions based on course evaluations from 53 computer information courses with a total enrollment of 4,089. A multiple regression analysis of factors along four dimensions—course, instructor, facilitator and technology—identified as significant factors the course material organization, discussions, assignments, and the instructor’s ability to present. This indicates that student satisfaction is independent from the delivery medium. A correlation analysis of the relationship of course size and student satisfaction suggests that courses with more than 100 students pose a greater challenge but that this challenge can be addressed by adding novel multi-media components such as synchronous video-collaboration sessions and ad-hoc whiteboard discussions.

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