Innovative Approach for Tourism Enterprise in Albania
Innovative Approach for Tourism Enterprise in Albania
Author(s): Alkida Hasaj, Drita KrujaSubject(s): Economy, Tourism
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: tourism industry; challenge; innovation; competitiveness
Summary/Abstract: The purpose of this study is to examine the current challenges and barriers to the Albania tourism enterprises (such as; travel agencies, hotels and bar/restaurant) and attempts to reveal innovative approaches to cope with these recent challenges and barriers. Innovation is at the heart of any successful company so it is very worthy to discuss on the role that innovation plays in providing competitiveness. The data were collected from some tourism enterprises that operate in Albania, like travel agencies, hotels and bar/restaurant using a self completed questionnaire. The data gathered illustrate that the innovation in these enterprises is driven basically by the owner-manager ambition to improve the existing facilities and services to satisfy customers and develop a successful and reputable business. The research results can contributes to travel agencies, hotels and bar/ restaurants management both academically and practically.
Journal: European Journal of Service Management
- Issue Year: 20/2016
- Issue No: 4
- Page Range: 17-24
- Page Count: 8
- Language: English