The Interplay between Leadership and Team Performance: An Empirical Investigation in a Major Swiss HR Consulting Firm
The Interplay between Leadership and Team Performance: An Empirical Investigation in a Major Swiss HR Consulting Firm

Summary/Abstract: This paper reports the results of an empirical examination of leadership traits and behaviors that contributed to team performance in a major Swiss HR consulting firm. Based on personality tests, survey research, and in-depth interviews, results indicate that, in the context of the company’s sales-driven, high-pressure environment, personality factors such as conscientiousness or detailorientation seem to be better predictors of leadership success than extraversion and openness to experience. Female leaders overall outperformed their male counterparts, and experience was found to significantly contribute to superior performance. Implications for hiring, development, and succession practices are discussed.

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