UTILIZAREA METODEI FEEDBACK 360 ÎN PROCESUL DE EVALUARE A PERFORMANŢELOR RESURSELOR UMANE
Use of 360-degree feedback method in assessment of human resources performance
Author(s): Cosmina Remeş, Eugen RemeşSubject(s): Economy
Published by: Editura Universităţii Vasile Goldiş
Keywords: feedback; evaluation; performance; human resources
Summary/Abstract: In human resources management, 360-degree feedback method, also known as 'multi-rater feedback', 'multisource feedback', or 'multisource assessment', is employee development feedback that comes from all around the employee. "360" refers to the 360 degrees in a circle. The feedback would come from subordinates, peers, and managers in the organizational hierarchy, as well as self-assessment, and in some cases external sources such as customers and suppliers or other interested stakeholders. It may be contrasted with upward feedback, where managers are given feedback by their direct reports, or a traditional performance appraisal, where the employees are most often reviewed only by their manager.
Journal: Studia Universitatis Vasile Goldiş, Arad - Seria Ştiinţe Economice
- Issue Year: 17/2007
- Issue No: 2
- Page Range: 39-54
- Page Count: 16
- Language: Romanian