THE IMPACT OF MANAGERIAL COMPETENCIES ON BUSINESS PERFORMANCE: SME’s IN KOSOVO
THE IMPACT OF MANAGERIAL COMPETENCIES ON BUSINESS PERFORMANCE: SME’s IN KOSOVO

Summary/Abstract: One of the most important criteria for having effective managers is competency. Managers are required to ensure that organizations achieve their objectives. Today, when measuring organization’s performance, its better results more and more are referred not to material recourses of an organization, but to human resources and their competencies; development of competencies has become one of the key priorities of the organization. This study investigates the connections between managerial competency and performance of SME’s. Data collection was made through questionnaires, and the constructs used were adapted from prior research and already tested for reliability. For the study we used a structured questionaries’ and the data analyses where made through statistical package for social sciences (SPSS). Results indicated support for the theoretical model that was considered. The findings suggest that managerial competency is associated with performance.

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