Odpowiedzialna konsumpcja jako podstawa Model of Sustainable Marketing (modelu harmonijnego marketingu)
Responsible Consumption as the Basis for the Model of Sustainable Marketing

Summary/Abstract: An aim of considerations is to present findings of the research carried out in the Polish market whose aim was to verify legitimacy of introduction in the Polish market of the author’s Model of Sustainable Marketing (MSM), representing the contemporary approach to marketing. In its assumption, MSM has to influence behaviours of both management and employees of the organisation in order to create positive social changes and thus to achieve profit. It has also to influence what the customer receives – through creating the brand which is an element of the commercial but also the social reality. Finally, through the attitude presented by the management and employees it has to affect the delivery of goods and services managing in a responsible way, being open to cooperation in the fair and ethical process of marketing communication. In order to verify the theoretical assumptions underlying the MSM construction the author carried out empirical research with the use of the Delphi method. Experts participating in the research confirmed the legitimacy of MSM implementation. Parallel to the research carried out by the classical Delphi method, there was also used in the research possibility to ask questions of the nation-wide, representative sample of 1000 people in order to assess how much potential customers of the entrepreneurs surveyed were ready to understand, accept and appreciate the companies operating according to the new philosophy, propagating responsible consumption or implementing in their activities corporate social responsibility. The research shows that Poles have a scarce knowledge of the firms applying responsible practices in business in Poland.

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