Gamification as a New Tool of Relation Marketing – an Attempt to Classify Message Recipients Cover Image

Gamifikacja jako nowe narzędzie marketingu relacji – próba klasyfikacji odbiorców komunikatu
Gamification as a New Tool of Relation Marketing – an Attempt to Classify Message Recipients

Author(s): Paweł Stobiecki, Jadwiga Stobiecka
Subject(s): Communication studies, Marketing / Advertising, ICT Information and Communications Technologies
Published by: Instytut Badań Rynku, Konsumpcji i Koniunktur
Keywords: relationship marketing; gamification; gamesters typology; segmentation; cluster analysis;

Summary/Abstract: In their article, the authors paid attention to gamification as an interesting form of marketing communication, especially in the context of relationships with the young consumer. The main goal was to present gamification as the tool counteracting the phenomenon of abatement of attachment to the firm and brand. As a particular objective there was adopted an attempt to classify the young generation of Poles from the point of view of opportunities to set up for them gamified communication systems. They demonstrated a high convergence between the roles preferred by the individuals surveyed in the games implemented in the virtual world and in the real world, what allows supposing that it will be possible to make use of the experience gained by the video games industry, with a certain modification, while building the gamified systems.

  • Issue Year: 354/2015
  • Issue No: 1
  • Page Range: 261-271
  • Page Count: 11
  • Language: Polish