Czy Polacy są gotowi na odpowiedzialny biznes? Segmentacja Polaków ze względu na postawy i zachowania wobec CSR
Are Poles Ready for Responsible Business? Segmentation of Poles by Their Attitudes and Behaviours towards CSR

Summary/Abstract: Corporate Social Responsibility, CSR, arouses the ever growing interest, already not only in western countries but also in Poland. More and more Polish firms undertake such actions and make them a part of their enterprise’s strategy. An aim of the carried out survey was to describe Poles’ reaction to firm’s activities in the area of CSR – How are such activities understood, do they positively affect the firm’s image, are they expected from business, and who receives such activities positively and who rejects them? For this purpose, there was carried out a survey on the national representative sample of Poles aged 18-55 (n=1055 respondents, CAWI questionnaire). The research findings showed that many Poles expect from business socially responsible activities, though there is also a big group of individuals who do not have such expectations, as well as such who lack knowledge in this respect. In result of the research there were separated 6 segments of Poles differing by their approach to CSR. The most positively-oriented groups are “fulfilled realists” (15% of Poles) and “sensitive intellectuals” (18%) and to a lower degree “eco-pragmatists” (21%). The two groups understanding the CSR idea in the least degree and therefore not interested in it are: “passive poseurs” (19%) and “excluded frustrates” (12%). On the other hand, the group understanding the idea of corporate social responsibility but having its negative attitude towards it and negating are “corpo-egoists” (15%).

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