Konceptualni model utjecaja upravljanja znanjem na organizacijske performanse
Conceptual Model of the Influence of Knowledge Management on Organizational Performances

Summary/Abstract: In the last two decades knowledge management has become the subject of scientific research in management, organization, informatics, econometrics, marketing and other disciplines, but at the same time it is a pragmatic challenge for the improvement of organizational performances of the company. Nowadays it is a well-defined interdisciplinary field whose useful effects reach almost all organizational levels and function fields. Knowledge management in the scientific sense is a concept of organizing, extracting, placement and usage of knowledge in an organization. In the implementation sense it is a business practice and technology. From the conceptual point of view knowledge management is acceptable and applicable in large, but also in small and medium-sized enterprises. The paper shows a conceptual model of the research of influence of knowledge management to the organizational performances. It analyzes important knowledge guidelines, indicators of organizational performances as well as data model, methods and algorithms of their transformation which enable us to identify the influence of knowledge management on the organizational performances.

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