The Structure Of Employed And Unemployed Human Resources In Tourism — The City Of Užice Case Study
The Structure Of Employed And Unemployed Human Resources In Tourism — The City Of Užice Case Study

Summary/Abstract: Today, tourism development cannot be imagined without the function of travel agencies and tourism organizations related to providing the information and advices. This function should be managed carefully, because providing the tourism information and advices is realized in direct contact with the client, which means that employees’ education should be correspondent to required tasks of each workplace. This paper indicates the structure of employees throughout the travel agencies and tourism organizations within the City of Užice (Western Serbia), but also the structure of unemployed human resources with tourism education in order to determine the sociodemographic structure and the share of young people in employed/unemployed category. Methods used in this paper are: survey, analysis and synthesis, statistics and comparison. Collected data were processed by using the mathematical-statistical software SPSS 17.0. Results of the study showed that females under the age of 40 are prevailing within the employees’ category, while females under the age of 30 are prevailing within the unemployed human resources.

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