DIMENSIONS OF STRESS AMONG AIR TRAFFIC CONTROLLERS
DIMENSIONS OF STRESS AMONG AIR TRAFFIC CONTROLLERS

Summary/Abstract: Within the organizations focused on security maintenance, as it is the case of flight control, the human factor and its relation with stress has an utmost importance in order to avoid accidents or even critical incidents. It is possible to devise numerous stress management programs on the basis of the studies on the dimensions of stress and on the comparison with other occupations. The study presents data referring to different aspects of stress - stress perception, coping methods, life events - by making a comparison between four distinct professional categories: air traffic controller, operator within a radioactive environment, professors and doctors. The results point out that even though the occupation of air traffic controller is extremely stressful, the perceived stress level is low and the coping methods are mainly active. In conclusion, by taking into consideration the specific aspect of the occupation (shift working), we propose coaching programs for a more efficient stress management.

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