Совершенствование системы внутреннего контроля качества работы медицинской организации на основе проектного управления
Improving internal quality control system within a healthcare setting on the basis of project management

Summary/Abstract: Introduction. The article presents a study on the application of project management to improving quality control within a healthcare setting in modern conditions. The article aims to explore the approaches to project management in the field of improving the quality of work within a healthcare setting with the main focus on domestic and international practices, and describe an integration model of improving the quality of healthcare services in sustainable healthcare settings applying project management based on the data of own research. Materials and Methods. The author employed general research (scientific) methods of empirical and theoretical investigation, general logical methods and techniques and methods of system analysis, comparisons and analogies, generalization, the materials of a sociological survey and expert survey and modeling. Results. The analysis of previous research findings revealed that project management is widely spread in different industries, especially in the field of software development, electronics, etc., and only a few researchers have been studying the applicability of this model to healthcare. Investigations of development stability within healthcare settings conducted by the author showed that the problem of implementing improvements to a setting as a whole and to the quality management system in particular, is adequate and appropriate at the present stage of healthcare development. The author stresses that sustainably developing healthcare settings need the technology for implementing organizational changes in the work of different departments without compromising the efficiency of their functioning. The author proposes an integration model of improving the quality of healthcare services, which combines the concept of sustainable development of a healthcare setting and project management. Conclusion. In conclusion, the author summarizes the main approaches to project man-agement in the field of quality of work within a healthcare setting on the basis of domestic and international practices.

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