Atrybucja przyczyn sytuacji kryzysowych w przedsiębiorstwach
Causal attribution of crisis situation in companies

Summary/Abstract: Manipulation of descriptions of eight crisis situations and three factors (consensus, distinctiveness, congruity) was carried out within 4-factor experiment to check how they influence the perception of negative events in a company. Four hundred students took part in this research. The results showed a clear tendency to seek causes of a crisis situation in business entity without any connection to rational assumptions. The key factors that were to impose the direction of causal attribution were: the specific character of crisis situation and information about a congruity. Information about consensus of the event was the most irrelevant in the process of attribution. The outcomes of the research were confronted with normative expectations which result from Kelley’s covariation model.

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