BURNOUT – СИНДРОМ НА ПРОФЕСИОНАЛНО ИЗЧЕРПВАНЕ ИЛИ СИНДРОМ НА СЪВРЕМЕННИЯ СЛУЖИТЕЛ
BURNOUT – A PROFESSIONAL EXHAUSTION SYNDROME OR A MODERN EMPLOYEE SYNDROME

Summary/Abstract: Workplace for most workers is characterized by lack of security and instability caused by the dynamics and requirements of the working environment. Employees change their attitudes towards their jobs, losing the confidence and stability of their social and material status in order to ensure that they keep their jobs. Hence psychological and emotional stress and anxiety rise, stress levels increase, psychosomatic problems and finally exhaustion appear. One of the clearest examples of how professional stress can affect both the individual and the organization is the “burnout syndrome”.The purpose of this paper is to characterize essentially the burnout syndrome, identify its causes and propose individual and organizational prevention measures.In order to achieve the main goal, the focus will be on solving the following tasks: studying the existing theoretical formulations of the burnout syndrome; determining the symptoms, stages and consequences of the burnout syndrome for both the individuals and the organization in which they work; analyzing the possible measures for ensuring efficient organization of employees, which will reduce their workload and stress levels in their workplace, i.e. the probability of a burnout syndrome among them, as well as an action plan for the implementation of the proposal.The study proves the thesis that the burnout syndrome as a result of the rising level of workload and stress in the workplace is an extremely underestimated problem in modern organizations in Bulgaria, which often show both lack of interest and lack of awareness about the causes for the appearance of this problem and the ways to deal with it.The conclusions and findings clearly show that the problem of dealing with the burnout syndrome and its prevention is multifaceted, and this requires analyzing and solving a number of complex tasks of organizational, regulatory, qualification, behavioural, ethical and psychological nature.

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