Kryterium przywództwa w procesie oceny poziomu dojrzałości systemu zarządzania jakością
Criterion for leadership in the process of evaluation of the maturity of a quality management system

Summary/Abstract: The presented paper concentrates on the problem of assessing the level of maturity of the quality management system. It also presents the results of studies on the significance of the level sub-criteria included in the criterion of leadership. It also presents a factor analysis to identify the hidden factors that constitute the criterion of mutually beneficial relationships with suppliers.

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