НОВОТО ПУБЛИЧНО УПРАВЛЕНИЕ И ПУБЛИЧНАТА АДМИНИСТРАЦИЯ: КЪМ ЕДИН ДИНАМИЧЕН СИНТЕЗ
NEW GOVERNANCE AND PUBLIC ADMINISTRATION: TOWARDS A DYNAMIC SYNTHESIS

Summary/Abstract: Public sector reforms, launched since the 1980s in many countries, have reached some important successes, but nevertheless represent an incomplete journey, because public sector organizations and their administrations are not yet aligned, in theory or in practice, with the global context or with the complex problems they are expected to address. Future public sector reforms will go beyond the traditional relations between governments as providers of services to citizens to explore how governments can work with citizens, to produce results of high public value. These reforms will require a broader definition of public results, an expanded view of the role of government and a dynamic understanding of the field of public administration. They will likely need support from a “new” synthesis of public administration that takes into account the solid foundations inherited from the past; the current realities of practice; the lessons learned over the last quarter of century as well as new insights from other disciplines. This paper explores what these reforms and supporting ideas may look like. It also proposes some concepts that will be important in a “new” synthesis to guide elected officials and public servants in facing the challenges and dilemmas of serving citizens in the 21st century, starting with the familiar topic of government performance.

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