Creating a socially responsible agritourism offer. A market requirement or a manifestation of service providers’ system of values?
Creating a socially responsible agritourism offer. A market requirement or a manifestation of service providers’ system of values?
Author(s): Magdalena Maćkowiak, Libuše SvobodováSubject(s): Economy, Business Economy / Management, Marketing / Advertising
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: CSR in tourism; agritourism; market requirement
Summary/Abstract: Making a profit is usually the main goal of an enterprise’s activity, regardless of its size and the line of business it represents. However, due to the considerable complexity, unpredictability and changeability of the contemporary economic environment, the ways of achieving this aim are also very important. One of the conceptions considered by enterprises which include the interests of various groups into their activity is corporate social responsibility (CSR). Presumably, an enterprise which engages in activity in a conscious and planned way, gains the trust and support not only of its employees, but also clients, suppliers and local community, which may become a significant factor of its competitiveness and development.A form of activity where corporate social responsibility can be applied is tourism.The aim this article is to indicate the planes of implementing the assumptions of corporate social responsibility in tourism, as well as to find the answer to the question whether socially responsible activity, implemented by the owners of agritourist farms, may influence the perception of the offer attractiveness. The question in the title concerns issues broader than the article. Due to the contributory nature of the study, the authors focused solely on presenting the results of the study on the demand side.
Journal: European Journal of Service Management
- Issue Year: 24/2017
- Issue No: 4
- Page Range: 39-44
- Page Count: 6
- Language: English