The Agile-Based Monitoring and Management System for Dairy Supply Chain – The User Driven Design Approach
The Agile-Based Monitoring and Management System for Dairy Supply Chain – The User Driven Design Approach

Summary/Abstract: The paper considers how the agile concept can be included into The User DrivenDesign framework. This design method combines requirements and constraints of users andstakeholders. The agile concept can be treated as one of the requirements, which should beconsidered differently by various users and stakeholders. The design process depends onthe application fields and has to be implemented accordingly to their characteristics.The case study of this research is a monitoring and management system that enablesadaptation of the conventional dairy supply chain to the agile supply chain strategy.Due to the daily variation of the milk production, the efficient dairy supply chain requiresa forecast and real-time data regarding adaptations to the variation. The system shouldaccommodate not only changes dependent on external environmental conditions,but also internal unpredictable circumstances. The agile-based supply chain could helpto maintain the high responsiveness and flexibility among the dairy plant, transportationprovider and milk suppliers. To evaluate the agile strategy, an engineering solution, including hardware and software,which monitors and manages transportation as a part of the dairy supply chain isproposed. The solution is implemented and tested at a medium-sized dairy company.

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