KNOWLEDGE MANAGEMENT PRACTICES IMPROVEMENT IN PUBLIC SECTOR ADMINISTRATION
KNOWLEDGE MANAGEMENT PRACTICES IMPROVEMENT IN PUBLIC SECTOR ADMINISTRATION

Summary/Abstract: The new economy, the Knowledge based economy, brings new challenges and opportunities for the private sector, but most of all, for the public sector. To take advantage of the opportunities that the knowledge based economy and society can bring to us, the public administration needs to take initiative and to identify the new techniques and instruments of the new knowledge management and to adapt them to the public sector management particularities. The competitive advantage that knowledge management instruments create is more and more recognized by the public sector administration, by generating strategic resources for public sector development. The purpose of this article is to identify to what extent public institutions in Romania have successfully implemented the new management, the Knowledge management. In order to face current challenges and to satisfy citizens' demands, public institutions must implement new practices and management techniques in a society that faces transformation. New technologies like online communication using social media represent just a few issues to be considered by public sector institutions to develop and predict future's need. Research methodology is based on the analysis of management practices in public institutions in Romania based on questionnaires addressed to staff. In conclusion, the article shows that considerable progress has been made when it comes to effective implementation of knowledge management in public institutions in Romania, new tools being developed by management after the interaction with the external environment and their stakeholders.

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