The role of a leader in the new quality of human resource management
The role of a leader in the new quality of human resource management

Summary/Abstract: Modern management, based on a comprehensive view of economic, social and ecological problems as well as changing expectations and requirements of stakeholders, is seeking for ways to increase competitiveness and development of the organization. Integration of quality management with human resources creates knowledge, experience and skills that, when adequately shaped by the leader, constitute a new quality of personnel management in the organization. Intellectual capital dormant in leaders determines the effectiveness and efficiency of work of subordinate employees and is an important source of the organization’s success. The objective of this paper is to show that appropriate characteristics and influence of the leader (in the surveyed organization) can have a major impact on the development of an organization, and specifically on the efficiency and effectiveness of human resources. The research hypothesis: the competences of a modern leader, his qualities and forms of influence have a significant impact on the effectiveness of workers’ efforts and improvement of quality in the organization, was verified as a part of author’s questionnaire survey (15 questions and a data sheet) conducted in 2017 on a group of 60 employees working in a medium-sized enterprise from the branch of electromechanical industry located in the Central Pomeranian region of Poland. Efforts were also made to show that the manner in which a leader operates, achieving and shaping forms of impact on the employee capital, requires a strategic and individual approach.

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