Generation Y on the e-commerce market. Comparison between Polish and South Korean young consumers’ behaviour
Generation Y on the e-commerce market. Comparison between Polish and South Korean young consumers’ behaviour
Author(s): Aleksandra KorzeniowskaSubject(s): Social Sciences, Business Economy / Management, Marketing / Advertising
Published by: Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego
Keywords: e-Commerce; Generation Y; Poland; South Korea
Summary/Abstract: This article investigates the problem of Polish and South Korean Millennials’ consumer behaviour on the e-commerce market. There were arguments about whether Generation Y members as Digital Natives are rather a coherent or diversifi ed cohort of consumers. They were raised in the culturally diversifi ed world, but the trend of globalization and the use of the Internet may influence their consumer behaviour in a similar way. The aim of this paper is to reveal particular patterns crucial to understanding their way of making an online purchase. An online survey was conducted among Polish and South Korean respondents from Generation Y in order to investigatethis issue. Besides being the representatives of culturally distant cultures, the two groups from the research sample revealed mostly convergent preferences and attitudes towards making an online purchase. Also, Polish and South Korean respondents revealed different attitudes online and offl ine, when compared to the cohort general analysis. In terms of making an online purchase via their mobile phones, Poles and Koreans remained coherent outside their national group and diversifi ed inside their national group in terms of e-commerce but patterns slightly differed. Since this research was limited by too general e-commerce context, the aspect of making m-purchase should be investigated in the future.
Journal: Journal of Marketing and Consumer Behaviour in Emerging Markets
- Issue Year: 2/2015
- Issue No: 2
- Page Range: 33-48
- Page Count: 16
- Language: English