The Awareness of the Preventive Function of the Bonus-malus System in the Motor Third Liability Insurance
The Awareness of the Preventive Function of the Bonus-malus System in the Motor Third Liability Insurance

Summary/Abstract: Third party liability insurance for motor vehicle owners, due to their mandatory nature, are the most frequently concluded insurance in Poland. The scope of this insurance is unified by EU directives, therefore competition between insurance companies is not based on modifying the product, but mainly on the insurance price and the quality of customer service. An important element of the ratemaking process in motor insurance is the bonus-malus system, which, apart from the ratemaking function, has a preventive function. There are many different bonus-malus systems in Poland. However, insurance companies do not always familiarize customers with the operating system, although they have such an obligation. The aim of the paper is to assess the preventive function of the bonus-malus system and knowledge of insured about the bonus-malus system. The main research hypothesis that has been put forward is that the bonus-malus system performs a preventive function, but the knowledge about the system itself among the insured is small. The empirical study was conducted on the basis of data from one of the insurers offering motor third party liability insurance on the Polish market and from a questionnaire survey. The descriptive and mathematical statistics tools were used to assess the results of the research. The conclusions from the research allowed to positively verify the research hypothesis set for the purpose of the study.

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