Business Process Reengineering and Organisational Performance in Nigeria Deposit Money Bank
Business Process Reengineering and Organisational Performance in Nigeria Deposit Money Bank

Summary/Abstract: This study examined the effect of business process reengineering (BPR) on organizational performance in Nigerian Deposit Money Bank. The study adopted ex-post facto research design and purposive sampling technique to select three out of the twenty two deposit money banks in Nigeria. The study used secondary data collected from the financial statements and annual reports of various issues of the sampled banks. However, the data were computed using a profitability ratio, specifically return on assets (ROA). The data collected were analyzed using both, t-test and regression statistics. The results revealed that there is a significant difference in the pre-BPR and post-BPR profitability performance of banks. In the same vein, result from testing of the second hypothesis showed that BPR implementation has a significant impact on the operational performance of banks in Nigeria. Based on the findings of the study, it was concluded that implementation of BPR in the banking industry is very critical to the achievement of desired performance in the area of profitability and operational efficiency. It is therefore recommended to top management to understand that BPR process is better accomplished when it is accompanied by the integration of information technology resources

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