The Impact of Information Technologies on Human Resources Management in Governments
The Impact of Information Technologies on Human Resources Management in Governments

Summary/Abstract: Today the general public administration offers its services to business systems and citizens not solely electronically but conjointly via mobile devices. In this paper, we deal with innovative public administrations and serving activities. We present innovative public administrations throughtheir new business and serving solutions to ensure the satisfaction of their users. We tend to follow the challenges of e-administration and its connection with the upcoming technologies and the new style of serving. Coming up with the new thought of e-administration is inextricably joined with the acceptable changes and the management of those changes. The modification starts when the general public administration begins to assume the opposite approach that later changes into the new style of behavior and serving. Therefore, for the “new” public administration to efficiently provide the service, it should have a unique serving chain that is, first of all, effective, economical, and flexible.

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