Stygmatyzacja i integracja społeczna przy okienku pocztowym. Instytucja „codziennego użytku” dzielnicy ludowej
Stigmatization and Social Integration at the Front Office of a Local Institution: The Post Office of a Popular Neighborhood

Summary/Abstract: This paper concerns inequalities with respect to public actionin working-class groups. Combining qualitative and quantitative methods,it analyses the social differentiation mechanisms of recourse to the enforceableright to housing (known in France as DALO) and its handling. It contributes,firstly, to the study of the stratification of working-class groups: variousconfigurations of social property and housing situations are distinguishedamong DALO applicants. It also highlights inequalities with respect toadministrative justice and social action in working-class communities:the characteristics of DALO applicants determine both the terms and conditionsof ownership of the procedure and the public handling of their situation.

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