Mediation as a Method of Resolving Organisational Conflicts
Mediation as a Method of Resolving Organisational Conflicts
Author(s): Włodzimierz BrońskiSubject(s): Economy, Business Economy / Management
Published by: Towarzystwo Naukowe KUL & Katolicki Uniwersytet Lubelski Jana Pawła II
Keywords: mediation; conflict; enterprise; organizational culture; labour disputes
Summary/Abstract: Mediation is a useful form of managing relationships and resolving conflicts in an enterprise. The use of mediation results from the organizational culture of the enterprise. As an institution regulated by law, it is a tool for solving individual and collective labour disputes. It also fosters dialogue, ensures proper communication, cooperation, and creative problem solving. The pilot studies carried out in 20 Polish enterprises show that they use mediation, yet still quite rarely.
Journal: Roczniki Nauk Prawnych
- Issue Year: 28/2018
- Issue No: 4EV
- Page Range: 5-20
- Page Count: 16
- Language: English
