Restoran Çalışanlarının Hizmetkâr Liderlik Algıları ile İşe Adanmışlık Düzeyleri Arasındaki İlişki
The Relationship Between Servant Leadership Perceptions of Restaurant Employees and Work Engagement Levels

Summary/Abstract: Purpose – The main purpose of this study is to determine the relationships between perceived servant leadership of restaurant employees related to their managers and levels of work engagement Design/methodology/approach – In order to achieve this aim 388 survey data were collected from first class restaurant employees in the city of İstanbul. Participants were selected by simple random sampling method and data analysed via structural equation model. Findings – As a result of this study it was determined that restaurant employees see their managers as servant leaders and have a moderate level of work engagement. It was also revealed that positive and meaningful relationships were also found between perceived servant leadership and the sub dimensions of work engagement such as vigor, dedication and absorption.

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