Otomotiv Kalite Yönetim Sistemi Uygulamaları ile İşletme Performansı Arasındaki İlişkinin İncelenmesi
An Empirical Investigation of Relationship between Automotive Quality Management System Practices and Firm Performance
Author(s): Ece Çağlayan, Ali Görener, Kerem TokerSubject(s): Business Economy / Management, Evaluation research
Published by: Orhan Sağçolak
Keywords: Quality Management System; 16949; Performance; Automotive;
Summary/Abstract: Purpose – IATF 16949 Automotive Quality Management System-QMS (known as ISO/TS 16949 standard) is a worldwide standard developed by the International Automotive Task Force (IATF), a group of the world’s leading manufacturers and trade organizations. It defines the quality management system (QMS) requirements for the design, development, production, and when relevant, installation and service of automotive-related products. The purpose of this study is to examine the relation between the Automotive QMS practices and the firm performance (financial and process performance). Desing/methodology/approach – A research model and hypotheses were tested by using survey data collected from suppliers of a main manufacturing firm in the automotive industry. Findings – A significant and positive relationship was found between the automotive QMS applications and the process performance of the enterprises. However, a significant and positive relationship was not found between Automotive QMS applications and financial performance.
Journal: İşletme Araştırmaları Dergisi
- Issue Year: 11/2019
- Issue No: 3
- Page Range: 1807-1822
- Page Count: 16
- Language: Turkish