Czynniki sukcesu wdrożenia i stosowania ICTs w przedsiębiorstwach
Success Factors for ICTs Adoption in Enterprises

Summary/Abstract: Abstract: This paper presents results of research on critical success factors for ICTs (information and communication technologies) adoption in enterprises. The aims of this multi-stage research were to propose a catalogue of success factors and identify critical factors for ICTs adoption in Polish enterprises. The paper continues as follows. Firstly, it clarifies the success of ICTs adoption in enterprises. Secondly, the theory of critical success factors is shown as a useful basis for identifying critical factors for the successful ICTs adoption. Thirdly, the paper presents a catalogue of success factors and critical factors for ICTs adoption in Polish enterprises. The study results show that these factors include the financial capabilities of enterprises, the quality of back-office and front-office information systems in enterprises, ICTs projects management and information culture in enterprises, and ICTs competences of enterprises’ employees. Moreover, benefits for enterprises and their customers coming from ICTs adoption influence the successful ICTs adoption. This paper concludes with a presentation of the study’s contribution and limitations, implications for the findings and the stream of future work.

• Details
• Contents