Analysis of Practices Related to the Management of IT Projects
and Maintenance of IT Services and their Impact on the Real Success of Projects. Gap Identification and Improvement Recommendations Cover Image

Analiza praktyk związanych z zarządzaniem projektami informatycznymi i utrzymaniem usług IT i ich wpływu na realne sukcesy przedsięwzięć. Identyfikacja luk i rekomendacje dotyczące usprawnień
Analysis of Practices Related to the Management of IT Projects and Maintenance of IT Services and their Impact on the Real Success of Projects. Gap Identification and Improvement Recommendations

Author(s): Sebastian Wilczewski
Subject(s): Economy, Business Economy / Management, Marketing / Advertising, ICT Information and Communications Technologies, Business Ethics
Published by: Społeczna Akademia Nauk
Keywords: project management; IT service management; IT service maintenance; operational stability; non-functional requirements

Summary/Abstract: In this article analyzes of the practices related to the management of IT projects and the maintenance of IT services and their impact on the real success of projects weredone. Next, the gaps between project management and management of IT services were identified. A directional improvement proposal for eliminating this gaps was done. These activities will increase the probability of real success of the IT projects. The definition of project success has been updated in this article.

  • Issue Year: 19/2018
  • Issue No: 9.3
  • Page Range: 329-344
  • Page Count: 16
  • Language: Polish