CONCEPCIONES DEL CONTRATO PSICOLÓGICO EN EMPLEADOS DE SERVICIO POSTALES NACIONALES 4/72 DE LA REGIONAL NORTE SEDE BARRANQUILLA
CONCEPTIONS OF THE PSYCHOLOGICAL CONTRACT IN NATIONAL POSTAL SERVICE EMPLOYEES 4/72 OF THE NORTH REGIONAL HEADQUARTERS BARRANQUILLA

Summary/Abstract: The work has social functions that involve emotional, cognitive, behavioraland affective aspects of the person, which affect the development and maintenance ofinterpersonal relationships, are replicated in the fidelity of the employee who stays in thecompany, does not go to the competition and develop a sense of belonging, enhancingeconomic income. The market influences the organizations to change the worker-companyrelationships, emerging as a source of solution the functioning of Psychological Contracts.For the company, its main capital is the human team, which transforms the means ofproduction into goods and services with economic content. Its evolution implies meetingbusiness expectations and reciprocal exchange obligations. The psychological contracthelps the psychological well-being of the worker, gives identity and order. Their results areevidenced in the behavior of organizational citizenship, they exchange effort and loyalty foreconomic rewards, security, respectful treatment, and rewarding interpersonal relationshipsto achieve their individual expectations. It is an unwritten contract between the employeeand the employer, there are four types, the first a transactional contract, the balancedcontract, the transitory contract and the relational contract.

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