KEY PERFORMANCE INDICATORS (KPIs) THEIR IMPORTANCE AND USE IN EVALUATION PHASE A DASHBOARD APPROACH FOR DEFENSE RESOURCES
KEY PERFORMANCE INDICATORS (KPIs) THEIR IMPORTANCE AND USE IN EVALUATION PHASE A DASHBOARD APPROACH FOR DEFENSE RESOURCES

Summary/Abstract: The age of information necessitates the assimilation of information at a very fast pace. Threat escalation and aggravation of situation is fast as tele and web based media unfolds the situations and molds the opinion more quickly than the press conferences of institutions. Defense organizations are no exceptions and are heavily being affected in the age of information overflow. Not only in contingencies and asymmetric warfare but combat ready status in peacetime difficult to be reached overnight. It is a systematic process of moving from conventional to modern data flow organization. Alone, database banks are of less use until converted into meaningful information. As the stocks and entitlement volume starts to increase, so becomes difficult the rational and judicious consumption along with adherence to adequate reserves level for optimum war potential. Defense Resource planning and accountability is a responsible regime as failures in conflicts have been often attributed in history for inadequacy of the rolling stock and failed logistic supply chains. The real time stock taking of defense resources can be achieved by spatial visualization of database converted into summary tables and graphical displays. As the consumption record is frequently updated in Enterprise Resource Management (ERP) web portals, the displayed status converted into Dashboards depicts accurate live picture of support commodities and war fighting potential. It also gives clues for economic consumption, prevent wastage and order replenishments in time considering the channels of supplies and shipment time periods. The Dashboards are evolved by the keen interest of end users and offer opportunity for executives and managers for quick glance at performance and evaluate the situation. Decision making matrices facilitate consensus. These ideas were crystallized during the presentations by the faculty and guest lecturers visiting DRESMARA. Lastly, the dividend that cannot be ignored is that realistic and accurate forecast is given for financial requirement projection. This results in austerity and diversion of resources for capability building. The Micro to Macro approach is essential to link field level management with strategic designs of higher command and control institutions. This paper is written based upon action research. Elaborate graphics are incorporated for on spot clarity rather than to rely solely at abundance of verbatim.

• Details
• Contents