Corporate Social Responsibility through the Lens of ISO Standards
Corporate Social Responsibility through the Lens of ISO Standards

Summary/Abstract: The term corporate social responsibility has become part of the economic vocabulary since the seventh decade of the 20th century. Since the beginning of the 21st century this term extended, became complex, multidimensional with many economic, legal and social connections. Corporate social responsibility focuses not only on the means of using companies’ profits, but also on the means and ways, companies achieve these profits. Social responsibility means considering stakeholders’ expectations, and the management of economic, social and environmental domains manifested in relations with stakeholders in all areas of influence: the workplace, market, value adding chain, community and public policies. The companies must address these issues from a strategic point of view. This paper aims to analyse developments in social responsibility in terms of standardization. The first part is dedicated to an exploratory investigation conducted on the developments in the field of CSR and Global Governance and on the development of ISO 26000 as the most important tool to ensure standardization in the field of sustainability. We also paid special attention to the development of ISO 9001 and ISO 14001, the main existing standards related to sustainability. To determine the interest in standardization, we forecasted the trend in issuing ISO certificates based on ARIMA and Holt statistical models

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