A Systematic Review of the Internal and External Barriers to Public Sector Innovation in Kosovo
A Systematic Review of the Internal and External Barriers to Public Sector Innovation in Kosovo

Summary/Abstract: The focus of this study is to identify the barriers to innovation processes in the public sector of Kosovo. This study is exploratory and a mixed methodology is used, while the findings are compared and contrasted with the most recent literature in public sector innovation. The findings clearly indicate that a risk-averse culture still persists in Kosovo’s public sector. In addition to that, lack of human and financial resources add another important barrier towards public sector innovation. Moreover, staff resistance is also considered an important barrier to public sector innovation in Kosovo. Therefore, it is recommended for public sector managers to integrate the new concepts of open innovation and networked governance to diminish these barriers. These concepts demand engaging all employees as well as external parties in critical innovation processes which in default will lead to the adoption of a culture of innovation in the public sector of Kosovo. This study contributes to further research, regarding the adoption of a culture of innovation in the public sector of developing countries. Lastly, this research enriches and extends the current knowledge of public sector innovation with focus on the barriers to public sector innovation processes in developing countries.

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