Spatial visualisation of stakeholders based on cartographic methodology in management systems
Spatial visualisation of stakeholders based on cartographic methodology in management systems

Summary/Abstract: This study presents a model of a tool for spatial visualization of processes occurring in the stakeholder environment concerning relationship management according to the ISO standards for management systems. Spatial visualization is based on cartographic methodology extended with technological capabilities used in GIS (Geographic Information Systems) systems.Thanks to the method, different types of issues using environment maps can be presented. This paper proposes a model of a tool enabling multi-criteria spatial visualization of states, phenomena, processes and plans taking place in the discussed environment. The proposed model of visualization is to be used in the future to present the results of research in the discussed field. They concern stakeholder relationship management according to the ISO management systems. Appropriate technology is required for the application of the model. The study is part of a stream of works aimed at using the concept of space to describe various sections of reality. It may have both theoretical implications (visualizations based on spatial models), as well as practical ones related to popularizing the use of various types of space to describe phenomena and planning. The originality of this study is that the present model-based visualization features selected stakeholders within the ISO standards. As part of the visualization example, heuristic spaces were defined, on which objects representing different types of stakeholders were placed, their significance as part of the ISO standard being determined according to each of the features: power, interest and predictability. The data was obtained in a branch of an international corporation operating in the packaging industry.

• Details
• Contents