Relationship Marketing Estimation Model in Emerging Economies: Dyadic Versus Non-dyadic Approach
Relationship Marketing Estimation Model in Emerging Economies: Dyadic Versus Non-dyadic Approach
Author(s): Anton Setyawan, Bernardinus M. Purwanto, Basu Swastha Dharmmesta, Sahid Susilo NugrohoSubject(s): Business Economy / Management, Methodology and research technology, Economic development, Marketing / Advertising
Published by: Vilniaus Universiteto Leidykla
Keywords: relationship marketing; dyadic approach; trust; commitment;
Summary/Abstract: The purpose of this study is to analyze two estimation models related to relationship marketing in business-to-business interactions in the context of emerging economies. We compare two estimation models – one based on a dyadic approach and another based on a non-dyadic approach. We estimate these two models and compare their results to see which one is more suitable to be used as a theoretical relationship marketing model. We developed a survey comprising 204 dyadic observations of retailers and their suppliers and used a purposive sampling method. Three different observations correspond to three different estimation models. This study shows that the estimation model based on a dyadic approach has a better model fit than the model based on a non-dyadic approach regarding relationship marketing in a business-to-business context. The dyadic model also gives more accurate information to explain behaviour among companies involved in business relationships. Furthermore, this study explains how to examine estimation models in a relationship marketing context using dyadic and nondyadic approaches. We also develop methods for examining dyadic perceptions of companies involved in business relationships. Our results contribute to the IMP school of thought in relationship marketing.
Journal: Organizations and Markets in Emerging Economies
- Issue Year: 10/2019
- Issue No: 20
- Page Range: 174-195
- Page Count: 22
- Language: English