Sanal Kaytarma ve İş Performansı İlişkisi: Kuşaklar Teorisi Yaklaşımı
The Relationship between Cyber-Loafing and Job Performance: Generations Theory Perspective

Summary/Abstract: Purpose – This study aims to determine the forms of cyberloafing activities on employees along with the effects on their job performances according to generational differences. Design/methodology/approach – In the study, cyberloafing activities were measured using Blanchard and Henle (2008)‘s scale consist of 17 items. The employee performance is measured by the scale developed by Kirkman and Rosen (1999). Their scale had three dimensions, named as productivity, proactivity and customer service. As cyberloafing is considered as a deviant behavior against productivity, only productivity dimension is used. 300 questionnaires were given to food & beverage employees in Izmir, however only 250 of them were analyzed. Findings: As a result, exploratory factor analysis found that cyberloafing has four different dimensions. These dimensions were named as “recreational activities, checking updates, sports & betting and social media”.

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