A Research on Social Media Use of the Youth Regarding Their Service Purchasing Behaviors
A Research on Social Media Use of the Youth Regarding Their Service Purchasing Behaviors
Author(s): Ayşe Nevin SertSubject(s): Business Economy / Management, Behaviorism, ICT Information and Communications Technologies
Published by: Orhan Sağçolak
Keywords: Social Media Use; Social Media Attitude; Digital Native; Selçuk University;
Summary/Abstract: Purpose – Social media, which allows tourists to share travel experiences and communicate with other people, has become the main source of information especially for young people when purchasing tourism-related products and services. Tourism products and services are considered to be highly risky because they cannot be evaluated in advance as material products and services. Therefore, the use of social media has gained importance. The purpose of this study is to determine the social media usage of young people related the tourism products and services and to determine social media involvement in social media usage. Design/methodology/approach – Data were collected with face-to-face survey technique from 413 participants. Reliability, Factor, Correlation and Regression tests were applied to the data set the help of SPSS program. Findings – As a result of the factor analysis of the scale that was employed in the study, it was found out that there is a positive, strong and significant correlation between the factors of social media consumption, social media creation, perceived enjoyment, trust and involvement. It was also determined that social media was used more for the purpose of searching for information before traveling.
Journal: İşletme Araştırmaları Dergisi
- Issue Year: 12/2020
- Issue No: 1
- Page Range: 557-570
- Page Count: 14
- Language: English