TOWARDS A BETTER COST AND QUALITY STRUCTURE THROUGH ORGANISATIONAL DEVELOPMENT INTERVENTIONS: A CASE STUDY
TOWARDS A BETTER COST AND QUALITY STRUCTURE THROUGH ORGANISATIONAL DEVELOPMENT INTERVENTIONS: A CASE STUDY
Author(s): Meltem YavuzSubject(s): Business Economy / Management, Micro-Economics, Organizational Psychology
Published by: Dicle Üniversitesi, Sivil Havacılık Yüksekokulu
Keywords: case study; family-owned companies; occupational psychology; organisational development; SMEs;
Summary/Abstract: In order to overcome the challenges of dynamic business environments where fierce competition occurs, and to address the internal firm-level requirements (i.e. effectiveness and efficiency in operations and processes), firms need to change, thus they engage in Organisational Development (OD) interventions. This paper aims to explore the efforts of a family-owned carpet company to change its cost and quality structure through three OD interventions: (1) adapting a new wage and reward system, (2) establishing new manufacturing hubs for the weavers outside of their homes, (3) designing a training programme for the weavers. Findings of the case study bring a reasonable solution to the production-related problem of the SME.
Journal: The Journal of Social Science
- Issue Year: 4/2020
- Issue No: 7
- Page Range: 265-274
- Page Count: 10
- Language: English