WORK ENVIRONMENT AND WORKPLACE DEVIANT BEHAVIOUR IN NIGERIAN PUBLIC HOSPITALS
WORK ENVIRONMENT AND WORKPLACE DEVIANT BEHAVIOUR IN NIGERIAN PUBLIC HOSPITALS

Summary/Abstract: Health care services are provided in Hospitals. Consequently, the performance of hospitals shapes health care delivery system. Over the years, the standard of health care services in Nigerian public Hospitals has been on the decline. Therefore, this study focuses on workplace deviant behavior and standard of Health care delivery in Nigerian public Hospitals. The objectives of the study were to: (i) identify workplace deviant behaviors often exhibited by health professionals in Nigerian public hospitals, (ii) assess the impact of workplace deviant behavior on standard of health care delivery in public hospital. The study relied on Differential association theory for its theoretical explanation. Survey design was adopted. Primary data were generated through the administration of questionnaire. A sample size of 120 health professionals were drawn using stratified random sampling. Chi- square was employed to test the hypotheses of the study. The result of the test of hypotheses established a relationship between workplace deviant behavior and low standard of health care delivery. The findings of the study were that: i)There is a relationship between work slowdown and gross patient number in public hospitals (X2c = 32.87), ii)There is a relationship between favouritism and medical tourism in Nigeria (X2c = 31.82). The study concluded that workplace deviant behavior has significant impact on health care delivery in Nigerian public Hospitals. Consequently, the study recommended that measures to minimize workplace deviant behaviors should be taken in order to improve the standard of health care delivery in Nigerian public hospitals.

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