The Relationship between Conflict Resolution Approaches and Managerial Trust
The Relationship between Conflict Resolution Approaches and Managerial Trust
Author(s): Gulnur MERT, Ahmet ERTUGANSubject(s): Social Sciences, Sociology, Social development, Management and complex organizations
Published by: Expert Projects Publishing
Keywords: trust in manager; conflict resolution approaches; hospital management; social life; social environment;
Summary/Abstract: The study aims to explain how employees perceive conflict resolution approaches and their relationship with managerial trust. It is also to explain the impact of democratic variables on this relationship. Bursa Cekirge State Hospital and Bursa Private Doruk Hospital. The total number of employees was 1585 physicians, nurses and technicians. The survey method was used to collect data from 1346 participants. There was a significant and negative relationship between conflict resolution approaches and trust to the manager. Correlation level; gender, age, marital status, educational status, service, duty, working time in the current position and total experience time vary according to demographic variables. This study was conducted by health administrators and researchers; Confidence in the implementation of conflict resolution approaches and sheds light on the impact of employees' socio-demographic details.
Journal: Revista de Cercetare şi Intervenţie Socială
- Issue Year: 2020
- Issue No: 70
- Page Range: 42-65
- Page Count: 14
- Language: English