Diagnozowanie potrzeb użytkowników informacji statystycznych
Diagnosing the needs of users of statistical information

Summary/Abstract: This article presents a methodology to anticipate the needs of users, which describes the objectives, scope and mode of collecting information and their develop and use. Diagnosing the user needs is defined as a process supported by appropriate IT tools, implemented in a systematic and planned manner, using all available data sources. The use of the results of the diagnosis in the next stages of statistical work will allow to customize up the information offer to the expectations of customers for maximum flexibility with more information to the expectations of customers, and thereby maintain the high reference quality of statistical information.

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