Cultivating Employee Engagement in Organizations: Development of a Conceptual Framework
Cultivating Employee Engagement in Organizations: Development of a Conceptual Framework
Author(s): Susan Zeidan, Noura ItaniSubject(s): Business Economy / Management
Published by: Akademia Leona Koźmińskiego
Keywords: employee engagement; organizational climate; distributive justice; procedural justice; perceptions of organizational support
Summary/Abstract: Despite the popularity of employee engagement in the past decade, organizations acrossthe globe struggle with disengaged employees at work. The purpose of this paper is to criticallyreflect on issues relating to employee engagement and to develop a conceptual framework that explainsthe linkages between organizational climate, procedural justice, distributive justice, perceivedorganizational support, and employee engagement with the aim of fostering higher levels of employeeengagement in organizations.Methodology: The paper provides a systematic review of the literature on employee engagementand reviews from peer-reviewed journals written in English on the topic and published in 1985–2019.Findings: Research in this field shows that engaged employees are perceived as employees who workharder, are willing to go the extra mile, and are more passionate about the work they do and thequality they present to produce better results that drive business growth. Today, more than ever,organizations understand the importance of their employees and view them as the most importantasset to their businesses. Hence, keeping employees committed and engaged has become one of thekey focuses for organizations.Originality: Previous studies have not considered a holistic model of employee engagement from theangles addressed in this paper nor has such a model been tested on a global or regional scale. Thisstudy contributes to the literature on employee engagement by proposing a conceptual frameworkthrough which organizations can have important insights into how to engage their employees. Theconceptual framework of this study will be crucial for organizations attempting to improve theiremployee engagement
Journal: Central European Management Journal
- Issue Year: 28/2020
- Issue No: 1
- Page Range: 99-118
- Page Count: 20
- Language: English