112 ACİL SAĞLIK ÇALIŞANLARININ HASTA GÜVENLİĞİ KÜLTÜRÜ ALGILARININ İNCELENMESİ
INVESTIGATION OF PATIENT SAFETY CULTURE PERCEPTIONS OF 112 EMERGENCY HEALTH CARE WORKERS

Summary/Abstract: Aim: The aim of this study is to determine whether the levels of patient safety culture (PSC) of the employees working in 112 emergency health services differ significantly according to socio-demographic characteristics. Method: Data were obtained from 297 employee working in 112 emergency health services under the Sivas Provincial Health Directorate. In analyzing the data, means, independent samples t test and ANOVA test were used. Findings: When the PSC sub-dimensions are examined, the highest “training of employees” and the lowest “unexpected event and error” were found. Participants were determined to have a "positive" patient safety culture. It was determined that there were statistically significant differences between participants' perceptions of PSC and gender, education, title, unit of study, status of participation in in-service training. Results: As a result, since the health safety culture is perceived more negatively among doctors and nurses, female employees, graduate graduates, those who attend in-service training at the "sometimes" level, and those working in the administrative and other units and Command Control Center (CCC), carrying out studies to improve the patient safety culture can be recommended.

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