Information Behavior in Crisis Situations
Information Behavior in Crisis Situations

Summary/Abstract: Purpose/Thesis: The article presents the scholarship on information behavior during crises, conflicts and disasters. It includes theoretical reflection on the subject of identifying heterogeneous information activities and attempts to define and characterize various crisis situations. Approach/Methods: The presented research employs qualitative approach, and methods/techniques: scoping literature review, conceptual analysis and thematic analysis. The data sample comprised selected, representative publications from 2001–2020. Results and Conclusion: Research on information behavior in various crisis situations is an important research area of information science. However, it remains understudied; the field should be expanded to account for multifaceted issues of individual and collective informational behavior in contemporary crisis situations and disasters. Originality/Value: The article is the first theoretical and conceptual analysis of information behavior in crisis situations. The article discusses various types of crises and information activities undertaken in crisis situations to develop a theoretical and practical foundation for future research on information behavior.

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