APPROACHES FOR EFFICIENT QUALITY MANAGEMENT SYSTEM Cover Image
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APPROACHES FOR EFFICIENT QUALITY MANAGEMENT SYSTEM
APPROACHES FOR EFFICIENT QUALITY MANAGEMENT SYSTEM

Author(s): Mihaela-Lavinia Ciobănică
Subject(s): Economy
Published by: Universitatea SPIRU HARET - Faculty of Accounting and Financial Management
Keywords: quality culture; customer satisfaction; competence; efficiency

Summary/Abstract: Quality management system should reflect the management culture and quality culture.Total quality management principles must be translated into organizational culture. This system is a way to implement, manage and master quality at the micro level in order to obtain confidence and competitiveness of products / services in various markets. An organization can excel if fructify the full potential of each individual within it, stimulating his creativity, giving reason for pride and making him aware of his own worth. Effective management of total quality needs intelligence, education and capability to achieve the objectives, policies and strategies for organization and information leading internal processes and to adapt to the external environment. Quality management system should reflect the management culture and quality culture. Total quality management principles must be translated into organizational culture. This system is a way to implement, manage and master quality at the micro level in order to obtain confidence and competitiveness of products / services in various markets. An organization can excel if fructify the full potential of each individual within it, stimulating his creativity, giving reason for pride and making him aware of his own worth. Effective management of total quality needs intelligence, education and capability to achieve the objectives, policies and strategies for organization and information leading internal processes and to adapt to the external environment.Quality management system should reflect the management culture and quality culture.Total quality management principles must be translated into organizational culture. This system is a way to implement, manage and master quality at the micro level in order to obtain confidence and competitiveness of products / services in various markets. An organization can excel if fructify the full potential of each individual within it, stimulating his creativity, giving reason for pride and making him aware of his own worth. Effective management of total quality needs intelligence, education and capability to achieve the objectives, policies and strategies for organization and information leading internal processes and to adapt to the external environment. Quality management system should reflect the management culture and quality culture. Total quality management principles must be translated into organizational culture. This system is a way to implement, manage and master quality at the micro level in order to obtain confidence and competitiveness of products / services in various markets. An organization can excel if fructify the full potential of each individual within it, stimulating his creativity, giving reason for pride and making him aware of his own worth. Effective management of total quality needs intelligence, education and capability to achieve the objectives, policies and strategies for organization and information leading internal processes and to adapt to the external environment.

  • Issue Year: 11/2019
  • Issue No: 2
  • Page Range: 419-427
  • Page Count: 9
  • Language: English
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