THE VALENCES OF THE SUPERVISION PROCESS WITHIN THE SOCIAL ASSISTANCE SERVICES
THE VALENCES OF THE SUPERVISION PROCESS WITHIN THE SOCIAL ASSISTANCE SERVICES

Summary/Abstract: Control or supervision, in management terms, involves setting standards and expectations, performance monitoring and performance evaluation, develop corrective actions. Control can be personal, based on direct, personal and impersonal supervision, meaning control of system results. In the field of social services, control is known as supervision, this being one of the specific characteristics of social assistance. The efficient functioning of the integrated social services system provides the implementation of the culture of professional supervision and performance evaluation for the employees of the social assistance system, organized on areas of responsibility and competence levels. Professional supervision is an important component of the social assistance system and is intended for staff who are directly involved in the provision of social services to beneficiaries. Supervision is one of the methods of periodic evaluation and allows us to observe how an activity is carried out and also shows us how to reorient it, if necessary. It is a method of observing (not a checklist or a study) the quality of the process at a given time. Supervision takes place formally at regular intervals.

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