Development of public analysis services in Poland against the background of the European Union Cover Image

Rozwój usług elektronicznej administracji publicznej w Polsce na tle Unii Europejskiej
Development of public analysis services in Poland against the background of the European Union

Author(s): Dorota Miłek, Paulina Nowak
Subject(s): National Economy
Published by: Wydawnictwo Uniwersytetu Rzeszowskiego
Keywords: e-administration services; EU countries; Perkal’s method; Ward’s method; inequalities in access to and use of ICT; The Digital Economy and Society Index (DESI)

Summary/Abstract: The information society, which was born along with the development of information and communicationtechnologies, is a commonly used term in everyday life, both personally and professionally.The aim of the article is to evaluate the level of development of e-government services in theEuropean Union countries, with particular emphasis on Poland. For the purpose of the research, thePerkal and Ward methods were used and the following indicators: DESI and EGDI. The availabledata from Eurostat and the Central Statistical Office in the area of public e-government services forcitizens were analyzed. The article also refers to the development priorities of Poland and the EuropeanUnion in terms of e-administration development. E-administration is one of the most importantareas determining the essence of the information society. Rapid progress is observed in the developmentof e-government in Europe. However, it is not even, and there are significant inequalitiesin the access and use of ICT in individual Member States. Societies strive for quick and convenienthandling of civil matters via the Internet. Electronic public administration in EU countries is undergoinga digital transformation, from traditional handling of citizens’ affairs to modern, i.e. electronicimplementation of public services. As the research shows, the level of development of e-governmentservices in Poland differs from the average in the EU, despite a significant improvement in suchareas as open data, pre-filled forms and the availability of e-administration services for enterprises.

  • Issue Year: 2021
  • Issue No: 65
  • Page Range: 47-73
  • Page Count: 27
  • Language: Polish