Beş Yıldızlı Otel İşletmelerinde Yetenek Yönetimi Uygulamalarının İş Tatmini Üzerindeki Etkisi: Belek Örneği
The Effect of Talent Management Applications on Job Satisfaction in Five Star Hotels: Belek Case Study

Summary/Abstract: Human resources, which is an important competitive factor in hotel businesses, should be managed in line with the abilities of the staff in order to increase service quality and gain a competitive advantage. It is very important in terms of keeping talented staff in a hotel that the job satisfaction level of the staff is kept high. Therefore, the aim of the study is to reveal the effect of talent management on job satisfaction in hotel businesses. In the study, data were collected with the questionnaire technique and frequency, percentage, mean, correlation and regression analysis were performed by means of an appropriate statistical program. A questionnaire was applied to a total of 412 employees working in five-star hotel enterprises operating in Belek. As a result of the analysis, a significant positive effect was found between the talent management dimensions (management support, career success, pride in taking responsibility in the business,socially responsible employer, hygiene factors, satisfaction with the business, intention to leave and performance management practices) of the employees and their job satisfaction.

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