Can Managerial Roles and Skills Change? An Exploratory Study in the Context of Industry 4.0
Can Managerial Roles and Skills Change? An Exploratory Study in the Context of Industry 4.0

Summary/Abstract: This research aims to determine whether Mintzberg’s (1971;1973) managerial roles and Katz’s (1955) managerial skills have changed today when industry 4.0 has been discussed. The subject of research was questioned with a qualitative approach by using the snowball sampling method using the deep interview technique and evaluated through content analysis. It was found that some of the Mintzberg’s roles have lost importance and some become more important. Also, leadership, motivation, taking initiative, reliability, self-confidence, self-management, good time management, technical expertise, customer, quality and human-orientedness, teamwork, flexibility, digital adaptation, organizing, risk-taking, creativity, imagination, openness to experience, curiosity, empathy, problem-solving, strategic thinking ability, lifelong learning, being a researcher, decision making, modeling, programming, digital literacy, digital vision, devotional, interpersonal communication, M2M communication, cultural awareness, IT technology skills, using big data, interdisciplinary work, network technology, data-network security, business process management and cooperation skills become more important with industry 4.0.

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